Booking & Cancellation Policies

Covid-19 UPDATE

Within the hospitality industry there are many new cleaning guidelines and they are constantly changing ( at the time of writting). We will continue to maintain our high standards of cleaning as always here at The View at 37 with the addition of a few new proceedures which are as follows:

* All touch points will be sanitised on a regular basis

* Tea and coffee making facilities will be made on available on request

* Windows will be opened for a minimum of 2 hours on the morning of check-in or after the previous check-out

* When fully booked breakfast times may be staggered or available in your room on a breakfast tray and portable stand

Booking & Cancellation Policy - Via Website

For B&B - Depending on how short notice before booking, one of the following booking policies will apply:

* More than 2 days before arrival: A non refundable deposit of £10 is required.
Full booking balance can be paid on departure.

If the booking is cancelled less than 5 days before arrival then a charge equal to 50% of the stay will be made. In the event of a no show or booking reduction (after arrival date) the full cost of the booking is charged.

* Less than or equal to 2 days before arrival: A non refundable deposit of £30 is required.
Full booking balance can be paid on departure.

If the booking is cancelled less than 2 days before arrival then a charge equal to the full booking amount will be made. In the event of a no show or booking reduction (after arrival date) the full cost of the booking is charged.

Your booking & cancellation policys will be emailed to you after booking.

For Whole House Rentals we offer a strict booking and cancellation policy when booked direct:

* 50% deposit made at time of booking if more than 30 days before arrival. The remaining 50% will be taken 14 days before arrival date. Full refund for cancellations made within 48 hours of booking, if the check-in date is at least 14 days away. If booked less than 14 days before arrival 100% of the payment will be taken.

50% refund for cancellations made at least 7 days before check-in. No refunds for cancellations made within 7 days of check-in.